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What We Do

Ultimately we can help you, whether that's because something has gone wrong and you need expert advice, or you're just looking to get things more organised and update your HR admin, or you're starting a new company and want to get things right from the offset.
The benefit of using Crossley HR means you can pick what works best for you. Our adaptable approach enables us to fit in with your current structure or team and help at any level. When you become a client you are given a main point of contact, so that over time we fully understand how you operate, the people you employ and what matters to you and your business.
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How We Can Help You

Our approach ensures you get access to the right level of support.

In-Person Support

Some of the most challenging workplace issues require meetings such as investigations, disciplinary hearings, grievance hearings and redundancy consultations.

Advice Line

We are on hand to answer your HR questions and queries no matter how small or big the matter is, and this is on an unlimited basis.

Documentation and Compliance

We are on hand to answer your HR questions and queries no matter how small or big the matter is, and this is on an unlimited basis.

HR Software

Partnered with Breathe HR, we offer an employee management system to take the daily burden of staff administration, at discounted rates. We can manage the software for you, or can train you to use it.

Employment Dispute Protection

No one wants to end up in an employment tribunal but unfortunately, it happens sometimes. Our dispute protection is there to help protect you the employer against ACAS and tribunal actions.

Our Services

If you're unsure of the what HR support and advice you might need, take a look at some of the things we can help you with.

Full Outsourcing

Gives you access to professionals who have HR and employment law knowledge therefore, you do not need to employ an in-house HR advisor.

Employment Contracts

A statement of employment particulars is not only a legal requirement but it protects the Company, helps to reduce risks and sets standards.

Employee Handbooks & Policies

Handbooks and policies are a useful communication resource for both employees and managers. It provides guidance which ultimately saves time and hassle.


Without a shadow of a doubt, investigations help to resolve disputes at work but only if they are conducted in the right way. We have experience of this and therefore, will resolve those disputes!

Disciplinary & Grievance

The key to disciplinary and grievance cases is to act reasonably. We will ensure cases are managed in the correct manner which will reduce the risks of claims from individuals.


There are many types of dismissals and it is important that dismissals are fair to prevent employment dispute claims. We can provide guidance on a fair procedure which ultimately protects you from paying out claims.

New Starter & Leaver Admin

We can supply all new-starter and leaver admin which saves you time.

Absence Management

Absence can impact a business in several ways so absence management is vital to reduce these impacts, and we can give you the absence management tools.

Flexible Working

There are flexible working rules so we can advise on these rules and make those flexible working requests easy to deal with.


Outsourcing recruitment not only saves you money but brings you insight and experience from other sectors. You have the benefit of a different approach to the usual recruitment agent experience.


A redundancy procedure should be followed and this procedure minimises tribunal claims.

Appraisals & Performance

Every employer wants motivated staff and to help those staff enhance their job performance. Appraisals and performance management is key to this. Our appraisal policy pack gives you all the required tools.


TUPE is all about employees’ rights when they transfer to a new employer. Handling a TUPE transfer is complex therefore, we can guide you through it step-by-step.

Pay & Grading Structures

We have access to the UK’s most comprehensive online salary benchmarking tool. We can give you the information to help you make decisions around salaries and benefits.

Organisational Structures

We can be a sounding board if you are considering a restructure and then help with the process.

Training & Development

We can deliver training and coaching on many HR topics. Some of the most commonly requested topics include; managing poor performance; probationary periods; absence management; mental health; discipline; grievance and more.

Looking for expert HR advice? Speak to someone who understands

We give you access to a HR department for a fraction of the cost of hiring an in-house HR team, providing CIPD qualified HR support face-to-face, by email, on the telephone or by any combination which suits you best.